Terms of Service

By accessing or using Iara Data, you agree to these Terms of Service and the Privacy Policy. If you accept or use the service on behalf of a company or other legal entity, you represent that you have authority to bind that entity and that references to 'you' include that entity.

You must be legally able to enter into a binding agreement and, if acting for an organization, you must have authority to configure workspaces, upload data, and authorize users. You are responsible for ensuring that your users, administrators, and contractors comply with these terms and with your internal data-governance obligations.

You must provide accurate information, maintain the confidentiality of credentials, use reasonable security measures, and notify us promptly of suspected unauthorized access or incidents affecting your account. Administrators are responsible for managing user roles, connected data sources, and workspace configuration.

You may use Iara Data only for lawful business purposes and in compliance with applicable law, including privacy, intellectual-property, anti-fraud, consumer-protection, export-control, and sector-specific rules that apply to your use case. You may not misuse the service, bypass limits or safeguards, probe for vulnerabilities, upload unlawful or malicious content, or use the service to generate or distribute content that violates the rights of others.

You retain ownership of your customer data and are responsible for obtaining all rights, notices, and legal bases required to upload, connect, query, and analyze that data. You instruct Iara Data to process customer data as necessary to deliver the service features you enable. You are responsible for configuring retention, access controls, and lawful use of personal data inside your workspace.

The platform may generate SQL, narratives, charts, recommendations, classifications, forecasts, or other AI-assisted outputs. These outputs may be incomplete, inaccurate, or unsuitable for a particular decision. You must review outputs before relying on them for legal, financial, employment, healthcare, safety, or other high-impact decisions. Unless agreed otherwise, Iara Data does not use your private workspace data to train third-party foundation models for their general-purpose use.

Paid plans are billed according to the order, subscription, or pricing page in effect at the time of purchase. Unless otherwise stated, fees are non-refundable, taxes are your responsibility, and overages or add-ons may be billed separately. We may suspend paid features for overdue amounts after reasonable notice.

Each party must protect the other party's confidential information using reasonable care. You agree not to disclose non-public product information, security details, or benchmarking results in a misleading way. You will cooperate with reasonable security guidance, including credential hygiene, access reviews, and incident reporting when relevant to the service.

To the maximum extent permitted by law, the service is provided on an 'as available' basis and we disclaim implied warranties except where such disclaimers are prohibited. Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, goodwill, or data. Iara Data's aggregate liability for claims arising out of the service will not exceed the amounts paid by you for the affected service during the 12 months before the event giving rise to the claim, except where local law does not permit that limitation.

You may stop using the service or cancel your account in accordance with your plan. We may suspend or terminate access for material breach, unlawful use, security risk, non-payment, or abuse of the platform. After termination, access may be restricted and customer data may be retained for a limited period to enable export, backup expiration, legal compliance, and dispute resolution.

We may update these terms from time to time. For material changes, we will provide notice through the platform, email, or another reasonable channel before the changes take effect. If a change requires renewed acceptance under our compliance process, you may be asked to review and accept the updated terms before continuing to use certain features.

Nothing in these terms limits rights that cannot be waived under applicable law, including mandatory protections under GDPR, LGPD, or local consumer and contract rules. If a competent authority or court determines that a provision is unenforceable, the remaining provisions remain in effect to the fullest extent permitted by law.

For questions about these terms, contact legal@iaradata.com. Contract-specific notices may also be sent to the addresses identified in your order form, subscription record, or written agreement with Iara Data.